Everyday I experience new things. Here I record my experiences with technology, quality control, policies, management as well as topics such as game theory and geological sediments.
Bill Gates @ (Ted Talk 2009) hopes to solve some of the world’s biggest problems using a new kind of philanthropy. In a passionate and, yes, funny 18 minutes (Subject: Bill Gates: How I’m trying to change the world now), he asks us to consider two big questions and how we might answer them.
In this presentation he spoke about two issues: malaria and education reform.
“I brought some mosquitoes – we’ll let them roam around the auditorium. There’s no reason only the poor should experience this” Gates jokes.
Bill Gates recommends the book about KIPP, “Work Hard, Be Nice” by newspaper reporter Jay Matthews to his TED audience.
Bill Gates discussed:
The need for better education
The need for better teachers
The need for better technology to serve the students and the teachers
I am motivated by his presentation and I hope everyone watches it and learns something that they can remember for the rest of their lives.
Being a CIO, I hear people complaining every hour of the day:
The network performance is too slow
I need more RAM
My emails are not going out
I don’t like being a “Limited User”. Please make me a “Power User”
My computer just froze up
It would be wrong if I mentioned that everything that the members request was invalid.
There have been instances when the Network performance is very slow. It feels as if you can click a button, go to the kitchen and brew coffee. Even after that your page might not load. Some members really need to upgrade their workstation memory as they would have installed some apps which require a higher processing unit.
Even with these experiences, I am not convinced that those who use technology are patient enough to deal with the same. My inclination is toward these examples:
1. As soon as one logins to the computer, the user constantly moves the mouse thinking that the computer might react to the mouse movement and the screen would reflect the users desktop.
What the user is forgetting is that even though he/she is constantly moving the mouse to make the computer react faster, there is an additional level of processing which is consuming the current resources of the workstation. Thus making it even slower.
2. If a user is not able to send an email, he/she directly contacts the Network Admin. They need to do some basic testing which would include:
Check if the internet connection is available
Did you know? Most of the issues in your computer (about 75%) are resolved by just restarting the same.
Everyone wants the information to flow pretty seamlessly to their system. The fundamental fault in this assumption is that there are a number of dependencies which might cause the system/network to fail.
To respect technology is to be patient with the technology. One must not show his/her emotions by being frustraited over a slow network connection or a bad keyboard. They should try to find a solution to the situation by being patient. Technology is there to help and not make life complicated.
My advice to everyone: Be patient with technology and you will find great results with what you are trying to achive.
During most of the meetings I attend, I tend to use my laptop for:
Taking minutes of the meeting or;
Taking notes or;
Taking (action) items to work on in the future;
Sharing presentations; etc.
It is not always necessary that all the topics during a meeting would be gathered towards my interest or my work habits. So, I would also use the opportunity to “Multi-Task” during the meetings. I would engage myself into other work related items including but not limited to:
Reply to emails;
Document tasks for another meeting;
Work on items other than the ones being discussed during the meeting; etc.
Recently it was discussed that “Multi-Tasking” even though is a very difficult skill to find, it does not always work in the favor of the team as a whole. And I agree with the same and am guilty of “Multi-Tasking”.
Even though I enjoy the fact that I can respond to my emails faster than most of my collegues, I am guilty of the fact that “Multi-Tasking” during meetings is not always what is expected of a co-worker.
During the meeting or any other discussion, everyone is expected to listen to the speaker/presenter, entertain a healthy discussion and contribute towards making the meeting a success.
To adopt the meeting etiquettes, I have chosen to:
Limit my craving to check emails to less than 3 times an hour (for not more than 5 minutes total)
Limit my cell phone usage unless it is a network (IT) emergency
Document meeting takeaways and learn something new from the meeting
Stick with the 5 E’s (Efficient, Effective, Educational, Entertaining and Enriching) of an “An Ideal Meeting“
I intend to follow this lifestyle for a meeting not as a short term goal but as a long term lifestyle for a corporate meeting environment. I am guilty of “Multi-Tasking” during meetings but have no regrets and no desire to return to my old informal lifestyle. I learn everyday and I am glad to share my experience as a “Life of a Knowledge Manager“.
Presentations are used during meetings or formal gatherings to explain and convey a particular topic of discussion.
Presentations can be defined as a visual representation of something (text or picture or video or demo). Recently I was introduced to SlideShare.net (a site to share powerpoint presentations)
SlideShare.net allows you to:
1. Upload your presentation
2. Share it
3. View presentations by others
4. Tag presentations
5. Mark favorites and post comment
6. Download presentations
7. Share your presentations via other Social Networking Sites like LinkedIn etc.
I remember the days when I used to request a speaker to send his/her presentation via email. Now, I request them to upload it on SlideShare. I use presentations for documenting what I have learned and for explaining our project status. Sometimes, I use powerpoint for building a project plan. The scope is unlimited. With Slideshare, I can learn ways of designing new slide templates and it helps me make my presentations interesting.
The notion of sharing knowledge excites me. I have created more than 100+ presentations and I have uploaded many of them on my SlideShare Network.
My goal is to share knowledge by creating interesting presentations and making the audience understand what I am trying to convey. SlideShare seems to be the right tool for helping me move in that direction.
I believe in explaining to the fullest as to the details of my Work Profile.
There have been quite a few instances when the other person tries to derive, what I do before I start explaining them just because they heard me talk a few items on “HIPAA”, “Privacy” and “Compliance”.
I guess it is the “Human Nature” to:
* Constantly prove that “To Err.. is Human” and;
* Draw conclusions from a few “Jargons” one hears
Most of the times by nature of my work, the people with whom I interact are proficient in their work domain. However when it comes to explaining them “Interoperability” and “Standardization” in respect to “HIPAA” or other such “Health Care” related arenas they pretend to know everything about it.
Realistically, how many of you actually understand “HIPAA”? How many of you actually understand everything that lies behind being completely interoperable? How many of you understand the importance of “Patient Data Consent”?
Once I start explaining them the real meaning of these terms, they then look at you in astonishment. Thus, making you realize that what one understands in “General Terms” on any topic, is not quite as likely to be the real meaning. There is a deep underlying meaning for almost everything that goes on in any particular aspect of life and to understand it completely, one needs to be ready to listen, comprehend and learn from his surroundings.
One needs to throw a deeper insight on the terms which on the first look quite “Generic”.
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About Me
Nainil Chheda,MS is the Product Manager at eClinicalWorks LLC, Member of ASTM, AMIA, AIIM, PDF/H, EHRVA, HITSP, AIS and ACM, and a practicing researcher on Healthcare Informatics.
The ideas and opinions expressed here are mine. This blog reflects the individual views and opinions of the author and does not necessarily represent the views and opinions of eClinicalWorks.