Archive for January, 2009

It’s not Personal. Its Business!

Published by Nainil Chheda on January 31, 2009 in Life, Management and Organization. 0 Comments

Michael Corleone: [to Sonny] It’s not personal, Sonny. It’s strictly business. — The Godfather (1972)

In an office environment, there are often times when :

1. It is difficult to negotiate with a client/colleague
2. Someone gets fired
3. Emotions (sometimes excitement, anger etc.) are spilled out

There is nothing personal when it comes to business. In an environment where accountability and ownership fail, people sometimes run into a brick wall. The only recourse is to find another way around it and gain insight on how impersonal business can be.

In many instances, when a mistake is pointed out :

  1. The person gets all worked up;
  2. The person gets defensive;
  3. There is a cold-war situation in the environment;
  4. Things are not taken in a positive fashion;
  5. Negative work environment only creates a destructive pattern to erode the success. “Do I loose a friend when he/she points out my mistakes? How can I trust the person? Do I give up a friend because of a conflict of interest at work?” — We are all victims of such thinking.

An escalated matter (to the management) is sometimes required to get things done. Yet if this option is chosen all the time you will not be ale to earn the respect and get things done in the future.

To avoid such thoughts here are some tips:

  1. Personal life situations should not affect your business decisions.
  2. Remember that business is an impersonal entity.
  3. Accept your mistakes and be honest.
  4. Look at the big picture and think about the company first.
  5. Find a recourse of action to avoid business matters affecting your personal life.

Remember: It’s not personal. It’s Business!

Upon Westminster Bridge - by William Wordsworth

Published by Nainil Chheda on January 30, 2009 in Literature. 0 Comments

Upon Westminster Bridge - by William Wordsworth

Sept. 3, 1802

Earth has not anything to show more fair:
Dull would he be of soul who could pass by
A sight so touching in its majesty:
This City now doth like a garment wear

The beauty of the morning: silent, bare,
Ships, towers, domes, theatres, and temples lie
Open unto the fields, and to the sky,
All bright and glittering in the smokeless air.

Never did sun more beautifully steep
In his first splendour valley, rock, or hill;
Ne’er saw I, never felt, a calm so deep!

The river glideth at his own sweet will:
Dear God! the very houses seem asleep;
And all that mighty heart is lying still!

Patient Privacy - A Reality

Published by Nainil Chheda on January 30, 2009 in Health Care. 0 Comments

I have always respected privacy of an individual. Recently, my respect towards patient privacy and consent has drawn concerns in my mind on the current state of health care.

The privacy of an ordinary person is as important as the one of a celebrity or the CEO of a major public company. Recently “Shares of Apple Inc. fell on account of health concerns about their CEO - Steve Jobs“. This news, caused a trickle down effect where the company’s shares took a hit and fell 5.7%. Causing the market to react to a negative imbalance.

The effects of denial to medical privacy include but are not limited to the following:

  1. Job Loss
  2. Discrimination
  3. Credit Denial
  4. Fear
  5. Loss for Stakeholders

CHCF Consumer Privacy Health Survey (2005) shows that 67% of Americans are concerned about the privacy of their personal medical records.

In my opinion patient privacy is the most important factor for a patient-doctor relationship. To protect the same we must:

  1. Invest in technologies which build a secure environment to protect patient data
  2. Educate the team on HIPAA and patient privacy
  3. Obtain Consent while using/sharing patient data
  4. Authenticate the receiver/observer of patient data
  5. Limit secondary use of patient data
  6. Observe strict policies while storing patient data
  7. Define rules for non-tolerance
  8. Mandate compliance with security practices
  9. Define framework for Data integrity, Safeguards and Accountability
  10. Follow standards and certifications to maintain sanity levels in protecting patient privacy

The economic stimulus bill in the Obama Administration (244 188) includes $20 billion to promote health IT. This bill includes:

  1. A ban on sale of protected health information in electronic medical records and limitations on marketing
  2. Audit trails of all electronic health record transactions, encryption requirements, and rights to electronic copies of our records
  3. Requires the Secretary to revisit and narrow the definition of “health care operations”
  4. Improved enforcement provisions such as breach notification, required periodic audits, state attorneys general enforcement, a compensation scheme for privacy victims and applying security and privacy provisions and penalties to business associates
  5. Ensuring taxpayer dollars go only to funding systems that are capable of segmenting specific and sensitive information
  6. Funding for consumer advocacy groups and not for profit entities to participate in the regulatory process.

- derived from PatientPrivacyRights.org Newsletter: Privacy in the Stimulus?, Dated: Jan 29, 2009

This bill if passed by the Senate will ensure consumers interest ahead of industry profits. With proper technological utilization, policy definition and process implementation the Patient Privacy can now become a reality.

I vote for Patient Privacy! Do you?

Self Motivation

Published by Nainil Chheda on January 23, 2009 in Management and Organization. 0 Comments

I am a big fan of Peter Drucker (Management Guru). At age 13, his teacher once asked him “What do you want to be remembered for?”. He did not have an answer then. His teacher said, “I didn’t expect you to be able to answer it. But if you still can’t answer it by the time you’re fifty, you will have wasted your life.”

Since my high school I have believed that “The person with the most responsibility for an individual’s development is the person himself”. While in high-school my I had an attention span of a moth. I would seldom concentrate on what the teacher was teaching.

I believe everything which I have learned (till date) is a result of three things:

  1. Observation
  2. Self Motivation
  3. An Analytical Mind

What motivates me?

  1. Being Busy: I like it when I am busy;
  2. Empowerment: I like it when I am given the authority and the empowerment to do my job;
  3. Work Environment: I like it when there is an honest work environment;
  4. Variation: If I am given the same task/activity I feel bored. I need variation. After coming to eClinicalWorks I have already switched 5 main roles from being a “Trainer to Installer to Developer to Network Manager to being a Product Manager (Research)”;
  5. Recognition: I am motivated if I am recognized for my hard-work;
  6. Communication: I like it when there is a constant and consistent communication with and from the management;

All the above points induce me to renew myself, because it makes me see myself as a different person - the person I can become. Self-motivation can go only so far and it needs to be constantly reinforced by rewards from your colleagues and management.

It’s OK to say NO

Published by Nainil Chheda on January 22, 2009 in Management and Organization. 0 Comments

In my professional experience:

  1. I did not always have a Team to work with;
  2. I did not always have a Team Lead to report to.

Most of the time, I used to work on Individual Projects assigned to me by the Management. Currently I belong to two teams (Product Management and the Network Team) and I still spend most of my time working on various Individual Projects.

In an environment where I have two team leads and multiple management members to report to, it is often difficult to make everyone realize the current items you are working on.

This results into:

  1. Difficulty in prioritizing
  2. Uncontrolled assignment of work (Work load increases)
  3. Wrong judgment in terms of assigning the correct work to the correct people.

With my 16 years of experience, one of the most important skills I have developed is to judge when it is right to say “No” to an assigned task. It is not always the correct accept all the projects which have been assigned to you. While your team lead does make the best judgment in assigning the task, it is also your responsibility to evaluate your skill set and your current list of priorities to accept the task.

Based on my experience I use a starter kit of questions to evaluate when it’s OK to say NO to an assigned project:

  1. Do I have the bandwidth to take another project?
  2. Do I have the right skill set?
  3. Based on my experience, will this project succeed? Does this project need more planning?

There have been instances when I have personally met the management team and/or the team lead, explained them my skill set and I have provided them with a valid reason as to why I would not be able to take the assigned project. It should be noted that saying “No” to a senior management is not the easiest of the tasks. You need the courage and the motivation to go to the team lead and explain them the same.

By this exercise, the management/team lead is well informed in advance about my thoughts. They then have the time to make the right decision and assign the project/task to another team member. I can now concentrate on my existing projects and complete them on time without any other distractions which might affect my quality of work. The team leads are confident in you as you have given them your honest opinion and prevented any last minute confrontation of backing out of the project.

By learning to say ‘no’ to projects that don’t fit your targeted strategy, you’ll often end up with more time and energy to say ‘yes’ when it really counts.

Agile Development Methodologies 101

Published by Nainil Chheda on January 21, 2009 in Technology. 0 Comments

I have a total of 16 years of Corporate Experience which can be summarized as:

  • 12 Years in IT (Development + Support)
  • 4 Years in Health Care IT (Product Management + Research + Development)

In my 16 years of experience, I have had the opportunity to work in companies which are Technology Intensive and have adopted “Agile Development” as their development framework.

Agile development is a method of constructing software by:

  1. delegating and trusting people,
  2. acknowledging change as a standard, and
  3. promoting constant feedback

Agile Team follows practices that keep it focused on customer needs

Principles behind Agile Development:

  1. Acknowledge Change as A Standard
  2. Promote Constant Feedback
  3. Tailored Approach
  4. Requirements Change
  5. Continuous Attention is Required
  6. Light on Documentation
  7. Small Teams
  8. Isolated Approach
  9. Face To Face Communication
  10. Self Organizing

There are several methodologies towards Agile Development. The most prominent ones include:

  1. Extreme Programming (XP)
  2. Scrum
  3. Agile Unified Process (AUP)
  4. Feature Driven Development (FDD)
  5. Lean Software Development
  6. Crystal
  7. Dynamic Systems Development Method (DSDM)

Agile development, to conclude is a journey which helps creating its own path by following the methodologies which suite best to the organizations development team and principles.

Obama Inauguration - The Change We Need - Who Moved My Cheese?

Published by Nainil Chheda on January 20, 2009 in Life, Management, Organization and Politics. 0 Comments

Change will not come if we wait for some other person or some other time. We are the ones we’ve been waiting for. We are the change that we seek - President Barack Obama (Change.gov)

Today, Hundreds of thousands of people have gathered on Washington’s national mall for the inauguration of Barack Obama as America’s 44th president. Today is a day in History, where change will be the focus of the new presidency era.

At my previous experience as a “Customer Service Representative” at DirectI, my lead (Bhavin Turakhia) had a unique way of motivating his team. Even with his busy schedule, he used to always boast about his ability to complete any given book in 2 weeks.

Every year he used to:

  1. Organize education seminars for employees
  2. Share his knowledge
  3. Encourage employees to read books
  4. Give us a Gift (during mid-year review)

This was no ordinary gift. Even though in monetary terms the gift was only worth Rs. 145 (US $4.5) it was more valuable than any other incentives I have ever received. It was a book called “Who Moved My Cheese?” by Dr. Spencer Johnson (Indian Edition).

Who Moved My Cheese? tells the story of two mice (Sniff and Scurry) and two “little people” (Hem and Haw) trapped in a maze. Cheese is a metaphor for whatever you want in your life. For the mice, it’s cheese. For the “people” it could be success, happiness, or financial security.

About this book :

  1. It is a very short book about Change (about 100 pages).
  2. Can be completed in less than an hour. (Large Font, Lots of White Spaces)
  3. It is written in a very simple English (for all ages)
  4. “Who Moved My Cheese?” has been used in hundreds of companies to demonstrate to employees what the “right” attitude should be. Go along with change. Adapt. Be flexible.
  5. Everyone should read this!

It Teaches:

  1. Change Happens
  2. Anticipate Change
  3. Monitor Change
  4. Adapt To Change Quickly
  5. Change
  6. Enjoy Change !
  7. Be Ready To Change Quickly & Enjoy It Again.

Quick Preview - PowerPoint:

Change doesn’t come from Washington. Change comes to Washington. - President Barack Obama

Are you ready to change the world? I am committed to do my part and looking forward to it!

HHS Secretary-designate Tom Daschle Travels To Community Health Care (Stay Healthy to Lower Cost of Care is the Message)

Published by Nainil Chheda on January 19, 2009 in Health Care. 0 Comments

President-elect Barack Obama has chosen Tom Daschle as the Secretary-designate for Health and Human Services. He has been traveling to various community health care centers to understand the current situation of health care which will help him formulate a plan to fight the crisis faced by the patients and the care management industry.

Secretary-designate Tom Daschle discussed troubled areas in Health Care:

  1. Increasing Cost of Drugs
  2. Insurance Cost
  3. Cost of Health Care Services
  4. Cost of trying to get Preventative Care
  5. Out of Pocket Cost

YouTube Preview Image
He also discussed that the first step the government should take is to educate people on the importance of being healthy. Encouraging the general public to stay healthy will make a difference to the ever increasing cost of care.

The most important discussion was the fact that even though the current Health care System is not perfect:

“People are ready to overcome the challenges”

Tom Daschle ended his discussion with a quote by Nelson Mandela

“Many things seem impossible untill they are done”

Greed is Good

Published by Nainil Chheda on January 16, 2009 in Life. 0 Comments

I think one of the most misunderstood things about business is that people are greedy and selfish. Greed acts as a motivational factor in choosing the best at the best price.

Greed, for lack of a better word, is good. Greed is right; greed works. Greed clarifies, cuts through, and captures the essence of the evolutionary spirit. Greed, in all of its forms, greed for life, for money, for love, knowledge — has marked the upward surge of mankind. - Gordon Gekko in Wall Street (1987).

At Work:

  1. Do we stop selling? No.
  2. Do we stop competing? No.
  3. Do we stop growing and expanding our network? No.

In personal life (I believe) we are all greedy. We want the fame and the fortune; we want to move to a higher direction in life and we want to be the only one who is better at doing things.

Balancing life by being greedy and by being content is very important. Being content / satisfied helps in fulfilling life and Greed helps us in enriching life.

“At the end of the day, anybody who thinks there’s a reward for nothing, ends up losing.” - Kerry Stokes.

Failure Is Success Rounded Down

Published by Nainil Chheda on January 15, 2009 in Life. 0 Comments

It took me 6 rounds of job interview sessions and some real strong recommendation to receive my job at eClinicalWorks LLC. The good thing is that I received the job (i.e. success); the bad part is that I had to prove myself 6 times before being chosen for the job (i.e. failure).

Failure has many flavors:

  1. Failure to meet expectation 
  2. Failure to anticipate
  3. Failure to process and complete a task

Here is a quick recollection of the areas where I have failed :

  1. As a Student : In my 10th grade I failed in “English Language” as a subject. (Reason: Attention span of a moth)
  2. As a Coordinator : In my previous experience as a “Development Coordinator”, I was not able to perform my duties. (Reason: Half knowledge is dangerous)
  3. As a Project Manager : The most important aspect of being a Project Manager is constant follow-up. I have had incidences where I have missed following up on a project.
  4. As a Network Team Member : I have failed in making sure the team follows the best-practices for Internal Communication.
  5. As a Knowledge Manager : One of the responsibilities of a Knowledge Manager is efficient transfer of knowledge amongst various departments. I failed to do so.

Failure is directly proportional to the mistakes one makes. 

Here is what have I learned from my failed experiences / mistakes :

  1. Always admit your mistakes.
  2. Accept responsibilities and follow-up.
  3. Work to understand why it happened and what the factors were.
  4. Never give up (keep on trying until you succeed).
  5. Try not to make the same mistakes again.
  6. Effective communication is the key to success.
  7. Learn from the past and move on with life.
  8. Learn from the mistakes of others.

In life, to be honest, I have failed as much as I have succeeded. Despite the pain and the stress of the failure, there is always a learning curve which one must embrace. This is what we call experience.

“Experience is the name every one gives to their mistakes.” — Oscar Wilde

Being Guilty about Multi-Tasking

Published by Nainil Chheda on January 14, 2009 in Human Behaviour, Management and Organization. 0 Comments

During most of the meetings I attend, I tend to use my laptop for:

  1. Taking minutes of the meeting or;
  2. Taking notes or;
  3. Taking (action) items to work on in the future;
  4. Sharing presentations; etc.

It is not always necessary that all the topics during a meeting would be gathered towards my interest or my work habits. So, I would also use the opportunity to “Multi-Task” during the meetings. I would engage myself into other work related items including but not limited to:

  1. Reply to emails;
  2. Document tasks for another meeting;
  3. Work on items other than the ones being discussed during the meeting; etc.

Recently it was discussed that “Multi-Tasking” even though is a very difficult skill to find, it does not always work in the favor of the team as a whole. And I agree with the same and am guilty of “Multi-Tasking”.

Even though I enjoy the fact that I can respond to my emails faster than most of my collegues, I am guilty of the fact that “Multi-Tasking” during meetings is not always what is expected of a co-worker.

During the meeting or any other discussion, everyone is expected to listen to the speaker/presenter, entertain a healthy discussion and contribute towards making the meeting a success.

To adopt the meeting etiquettes, I have chosen to:

  1. Limit my craving to check emails to less than 3 times an hour (for not more than 5 minutes total)
  2. Limit my cell phone usage unless it is a network (IT) emergency
  3. Document meeting takeaways and learn something new from the meeting
  4. Stick with the 5 E’s (Efficient, Effective, Educational, Entertaining and Enriching) of an “An Ideal Meeting“

I intend to follow this lifestyle for a meeting not as a short term goal but as a long term lifestyle for a corporate meeting environment. I am guilty of “Multi-Tasking” during meetings but have no regrets and no desire to return to my old informal lifestyle. I learn everyday and I am glad to share my experience as a “Life of a Knowledge Manager“.

Future of the (Electronic) Healthcare Industry

Published by Nainil Chheda on January 13, 2009 in Health Care and Technology. 0 Comments

During his presidential campaign, President-Elect Obama said he would allocate $50 billion over five years to support the adoption of standards-based health IT systems and a national health information network.

On Friday, January 09, 2009: President-Elect Barack Obama Calls for All Americans To Have EHRs Within Five Years. This gives the Healthcare Industry a huge leverage over other Industries.

Here is my interpretation of the future of the Health Care Industry:

  1. EHRs (Electronic Health Records) will be mandated for patient record keeping
  2. Personal Health Record (PHR) will gain momentum and will govern the way interoperability is being driven
  3. Interoperability, Clinical Decision Support, Population Health and Quality Measures are the buzz words which will improve care for the years to come
  4. Health Information Exchange will bring better control over Patient Consent Management
  5. Certified products will bring standardization for EHRs. Additional features in form of plugins, extensions and “Surprise” features will be the reason to choose an EHR.
  6. Technology improvements will allow Privacy and Security policies to improve over the processes.
  7. Harmonization of efforts will allow consolidation of similar standards
  8. Coordinated Quality Care will be the norm towards transforming healthcare in the US.

Color Blindness is my Strength

Published by Nainil Chheda on January 12, 2009 in Life. 1 Comment

Some Facts

  1. At age 8, I gained interest in coloring using Crayons.
  2. At age 13, during our drawing/coloring test, I was scolded by my parents for not being able to identify the color “Black” from “Dark Blue”.
  3. In my 8th grade (age 14), I could not identify red litmus paper from blue litmus paper (litmus test - chemistry). I was diagnosed as being “Color Blind“.
  4. At age 17, I could not choose “Specialized Textile Engineering” as my profession as one of the key requirements was the ability to identify colors.

Meaning: Color blindness is the inability to see certain colors in the usual way.

Symptoms:

  1. Trouble seeing colors and the brightness of colors in the usual way.
  2. Inability to tell the difference between shades of the same or similar colors.

Treatment:
There is no known treatment.

Lessons Learned from being Color Blind

  1. Think Simple : I spend less time on materialistic items like choosing the right color for the clothes I wear. Being color blind, I have been trained to wear a combination of “Light & Dark” (a light shirt and a dark trouser or vice-versa). My wife still wonders how I manage to buy any clothes within 5 minutes :-)
  2. Adaptability: While driving I see the “Green” Light as the White Color. I have tuned my mind by prompting it to stop the car every time I see the “Third” light (lit) in the signal.
  3. Positive Nature: Every Fall Season, I travel with my friends and family to see the Fall Colors. Obviously, I don’t get much out of it because all the colors on the trees look the same to me. However I take the trip in a positive way and I try to cherish every moment of my life.
  4. Learning: Through my current condition, I have a better understanding of Ophthalmology and Color Blindness.
  5. Section 508 Compliant : Being color blind, I help various organizations and companies make their product “Disability Compliant”. I provide supervised guidance on which colors to use and which not to use while designing a website or a product.

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, Who am I to be brilliant, gorgeous, talented, fabulous? Actually, who are you not to be? We were born to make manifest the glory of God that is within us. And as we let our own light shine, we unconsciously give other people permission to do the same.” from A Return to Love, by Marianne Williamson.

I believe that even though I am Color Impaired, I believe the Color Blindness condition has taught me to lead a positive balanced life and I choose to see it as my strength.

Nationwide Privacy and Security Framework For Electronic Exchange of Individually Identifiable Health Information

Published by Nainil Chheda on January 9, 2009 in Health Care. 0 Comments

Office of the National Coordinator (ONC) for Health Information Technology (HIT) from the U.S. Department of Health and Human Services (HHS) documented a need for Nationwide Privacy and Security Framework For Electronic Exchange of Individually Identifiable Health Information.

The purpose of the document was to address the need for protecting individually identifiable health data as the  electronic health information exchange poses challenges and complexities every day.

Code of Fair Information Practice by the U.S. Department of Health, Education, and Welfare (HEW),  addresses five practices to benefit from computerization while providing privacy safeguards:

  1. openness
  2. disclosure
  3. secondary use
  4. correction
  5. security

At various levels there are different laws governing Privacy & Security of patient health information. These include but are not limited to:

  1. Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  2. the Privacy Act of 1974
  3. the Confidentiality of Alcohol and Drug Abuse Patient Records Regulation (42 CFR Part 2)
  4. the Family Educational Rights & Privacy Act (addresses privacy of information held by certain educational institutions)
  5. Gramm-Leach-Bliley Financial Services Act (addresses privacy of information held by financial institutions)
  6. Federal Information Security Management Act of 2002 (FISMA)

The principles outlined in the framework are meant to guide the use of electronic health information and they are technology adaptive.

The principles include:

  1. Individual Access: Individuals have right to their information and they have the right to dispute if the information is inaccurate.
  2. Openness And Transparency: Individuals should be able to trust the information system maintaining and storing their health information.
  3. Individual Choice: An individual should be able to make informed choice about his/her data being exchanged over a network.
  4. Collection, Use, And Disclosure Limitation: An individuals information if collected should be with consent. Any use of the information (secondary use) should be for specified purposes and disclosure to any information should be made after consent of the individual.
  5. Data Quality And Integrity: Entities should take appropriate measures to ensure that the identifiable information is accurate, up-to-date, complete and has not been altered.
  6. Safeguards: Reasonable Administrative, Technical, and Physical Safeguards should be in place to protect individually identifiable health information.
  7. Accountability: Appropriate procedures and policies should be in place to assure Accountability in the system.

The goal of the Nationwide Privacy and Security Framework is to ensure trust and safegurd for electronic exchange of individually identifiable health information.

Inspired by The Movie - Kung Fu Panda

Published by Nainil Chheda on January 8, 2009 in Life and Quotes. 0 Comments

A while ago, I watched the movie — “Kung Fu Panda“. I just wanted to give everyone an advice here: if you weren’t planning on seeing this movie, you should think about reconsidering. It was a light, visually interesting and pretty entertaining.

I have a tendency of learning from movies. Each week, I try to watch a movie (both for entertainment and learning purposes). Being a big fan of the movies, I have more than 150 Original Movie DVD’s (I don’t believe in Piracy).

Movies provide us with a great diversion from our everyday life. They provide us with questions and sometimes answers to the daily facts of life.

Here are a few memorable/motivational movie quotes:

1. Kung Fu Panda “The Yesterday is history, tomorrow is a mystery, today is a gift. That’s why they call it the present.”
2. Finding Neverland “Porthos dreams of being a bear, and you want to shatter those dreams by saying he’s *just* a dog? What a horrible candle-snuffing word. That’s like saying, “He can’t climb that mountain, he’s just a man”, or “That’s not a diamond, it’s just a rock.” Just.”
3. Shawshank Redemption “Hope is a good thing, maybe the best of things, and no good thing ever dies.”
4. The Godfather: Part I “Never tell anyone outside the family what you’re thinking again!”
5. The Godfather: Part I “Fredo, you’re my older brother, and I love you. But don’t ever take sides with anyone against the Family again. Ever.”
6. The Godfather: Part I “Do you spend time with your family? Good. Because a man that doesn’t spend time with his family can never be a real man. ”
7. The Godfather: Part I “I’m gonna make him an offer he can’t refuse.”
8. The Godfather: Part II “Keep your friends close, but your enemies closer.”
9. The Godfather: Part III “Just when I thought I was out… they pull me back in.”
10. Blow “Life passes most people by while they’re making grand plans for it.”
11. Edward Scissorhands “Sweetheart, you can’t buy the necessities of life with cookies.”
12. The Aviator Mother says “We don’t care about money here.” Howard Hughes replies, “Well, that’s because you have it.”
13. Jerry Maguire “The key to this business is personal relationships.”
14. Jerry Maguire “If this [points to heart] is empty, this [points to head] doesn’t matter.”
15. Jerry Maguire “I hated myself… no, I hated my place in the world.”
16. Jerry Maguire “So this is the world, and there are almost six billion people on it. When I was a kid, there were three. It’s hard to keep up.”
17. Jerry Maguire “I love the mornings! I clap my hands every morning and say, ‘This is gonna be a great day!”
18. Pulp Fiction “Uncomfortable silences. Why do we feel it’s necessary to yak about anything in order to be comfortable?”
19. Wall Street “Stop going for the easy buck and start producing something with your life. Create, instead of living off the buying and selling of others.”
20. Wall Street “Sun-tzu: If your enemy is superior, evade him. If angry, irritate him. If equally matched, fight, and if not split and reevaluate.”
21. Wall Street “Life all comes down to a few moments. This is one of them.”
22. Wall Street “The point is, ladies and gentleman, that greed, for lack of a better word, is good. Greed is right, greed works. Greed captures the essence of the evolutionary spirit.”
23. Wall Street “What’s worth doing is worth doing for money.”
24. Wall Street “I don’t throw darts at a board. I bet on sure things. Read Sun-tzu, The Art of War. Every battle is won before it is ever fought.”
25. Wall Street “The most valuable commodity I know of is information.”
26. Wall Street “It’s not always the most popular person who gets the job done.”
27. Wall Street “You know what my dream is? It’s to one day be on the other end of that phone.”
28. No Reservations “That restaurant (work) is all I have. It’s what I am.” Nick disagrees and replies, “It’s only a small part of you”.
29. Office Space “Oh, and remember: next Friday… is Hawaiian shirt day. So, you know, if you want to, go ahead and wear a Hawaiian shirt and jeans.”
30. Boiler Room “Anybody who tells you money is the root of all evil doesn’t have any. You become an employee of this firm, you will make your first million within three years. I’m gonna repeat that - you will make a million dollars.”

As a person who likes to learn from life, I choose to learn from movies and my surroundings. So, watch movies, entertain yourself and learn from them.